The Peach Tree Beauty Clinic is an independent owner managed beauty clinic with a full range of services specialising in the latest technology treatments.

Since acquiring an inch loss machine in 1990 we have prided ourselves in offering treatments for the face and body that give visible results.

Our wide range of facial treatments can deal with most common skin conditions, such as acne, rosacea, dehydrated and sun damaged skin and prematurely aged skin. We provide the latest and most advanced anti-ageing treatments and products in a relaxing and tranquil environment.


Progress is continually being made in the beauty industry. We strive to offer the best to our clients and therefore meticulously research new advances. After years of closely following all the technological breakthroughs we have sourced state-of-the-art European machines and Murad products from America for over 20 years.

The machine-based treatments, such as Cryo Derm ultimate anti-ageing, Vacuum Cavitation for fat and cellulite removal, Radio Frequency skin tightening, Diamond Aqua Micro-dermabrasion with vacuum suction, photofacials,  laser thread vein removal and IPL permanent hair reduction, are performed by our qualified and experienced therapists.

To complement these are the Murad “hands-on” facials which specialise in combating ageing, acne and environmental damage. Howard Murad, M.D., is one of America’s leading dermatologists and pioneered many of the advances widely used in skin care and dermatology. For the best results we recommend using the Murad products on a daily basis.

Customers can buy our recommended products, treatments and gift vouchers by phone or by email. We are a Murad ‘Elite Salon’ and have specialised in Murad products for over 20 years.  We are delighted to be able to offer you the ability to purchase Murad products this way, so why not buy from the clinic that knows them best?

Looking stressed can be a thing of the past. With a few magic injections frown lines can be dramatically reduced. In addition Restylane is an injectable used to smooth out lines around the nose and mouth and plump up lips.

All cosmetic procedures are performed by Dr Philip Connell, FRCS, a highly skilled and very experienced plastic surgeon who visits the Peach Tree on a weekly basis.

All our staff are fully qualified and available at any time for your complimentary consultation to understand your concerns and enable us to give a realistic assessment of what can be achieved, how long it will take and recommend exactly what you need to look and feel fantastic.

All courses must be paid for on commencement and are non-refundable and valid for 12 months.

A 50% cancellation fee will be charged for appointments not kept or cancelled without at least 24 hours' notice. Missed appointments made as part of a course will be counted as taken.

 

Introduction

This Privacy Policy explains in detail the types of personal data we may collect about you when you interact with us.  It also explains how we’ll store and handle that data, and keep it safe.
We know that there’s a lot of information here, but we want you to be fully informed about your rights and how we intend to use your data.We hope the following sections will answer any questions you have but if not please do get in touch with us.
We hope the following sections will answer any questions you have but if not please do get in touch with us.
It’s likely that we’ll need to update this Privacy Policy from time to time. We’ll notify you of any significant changes where we can, but you’re welcome to come back and check it whenever you wish.

1. Explaining the legal bases we rely on
For simplicity, throughout this Policy ‘we’ and ‘us’ means the Peach Tree Beauty Clinic.
In specific situations, we will collect and process your data with your consent, for example when you sign up for treatments. When collecting your personal data we’ll always make clear to you which data is necessary in connection with a particular service. 

Contractual obligations
In certain circumstances, we need your personal data to comply with our contractual obligations.

Legitimate Interest
We have a legitimate interest in informing clients who have expressed an interest in receiving our newsletters and offers.
For clients we have a legitimate interest in processing their data in order to fulfill their treatments.  The clients have a legitimate interest in our processing their data in this way to allow us to carry out their requests.

Legal obligation
If the law requires us to we may need to collect and process your data.  For example, we can pass on details of people involved in fraud or other criminal activity affecting the company.

2. When do we collect your personal data?

  • When you make an enquiry by phone or by email.
  • When you engage with us on social media.
  • When you contact us by any means with queries, complaints etc.
  • When you book any kind of appointment with us.
  • When you fill in any forms for specific types of treatment a member of staff may collect your personal data.
  • When you visit our premises and where we have CCTV systems operated for the security of both customers and staff. These systems may record your image during your visit.

3. What sort of personal data do we collect?

  • If you fill out forms in our premises your name, home address, email and telephone number (plus medical information if relevant to a particular treatment for salon purposes only).
  • We collect notes from our conversations with you, details of any complaints or comments you make.
  • Your comments on reviews.
  • Your image may be recorded on CCTV when you visit our premises.
  • Your social media username, if you interact with us through those channels, to help us respond to your comments, questions or feedback.

4. How and why do we use your personal data?

We want to give you the best possible customer experience. One way to achieve that is to get the richest picture we can of who you are by combining the data we have about you.
We then use this to tailor the products and services we offer you.
The data privacy law allows this as part of our legitimate interest in understanding our customers and providing the highest levels of service.
Of course, if you wish to change how we use your data, you’ll find details in the ‘What are my rights?’ section 8 below.
Remember, if you choose not to share your personal data with us, or refuse certain contact permissions, we might not be able to provide some services you’ve asked for.

Here’s how we’ll use your personal data and why:

  • To ensure that our treatments are provided in a safe and relevant way.
  • To respond to your queries, refund requests and complaints. Handling the information you sent enables us to respond.  We may also keep a record of these to inform any future communication with us and to demonstrate how we communicated with you throughout.  We do this on the basis of our contractual obligations to you, our legal obligations and our legitimate interests in providing you with the best service and understanding how we can improve our service based on your experience.
  • To protect our customers, premises, assets and staff from crime, we operate a CCTV system in our stores and car parks premises which record images for security. We do this on the basis of our legitimate business interests.
  • To process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests. This also helps to protect our customers from
  • To send you communications required by law or which are necessary to inform you about our changes to the services we provide you. For example updates to this Privacy Policy. These service messages will not include any promotional content and do not require prior consent when sent by email or text message. If we do not use your personal data for these purposes, we would be unable to comply with our legal obligations.
  • To comply with our contractual or legal obligations to share data with law enforcement.  For example, when a court order is submitted to share data with law enforcement agencies or a court of law
  • To process your booking/appointment requests, sometimes we’ll need to share your details with a third party who is providing a service. We do so to provide our service to you. Without sharing your personal data, we’d be unable to fulfill your request.

You are free to opt out of hearing from us by phone email or post at any time.

5. How we collect and protect your personal data

We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it.
Access to your digital personal data is password-protected and any printed material is kept securely in a staff-access only area.

6. How long will we keep your personal data?

Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.
At the end of that retention period, your data will either be deleted completely or rendered anonymous, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
We retain all information on enquiries from all potential clients for up to a year or until we deem there is no need to retain the information

7. Who do we share your personal data with?

We never share your personal data with any third party.

8. What are your rights over your personal data?

An overview of your different rights.
You have the right to request:

  • Access to the personal data we hold about you, free of charge in most cases.
  • The correction of your personal data when incorrect, out of date or incomplete.
  • For example, when you withdraw consent, or object and we have no legitimate overriding interest, or once the purpose for which we hold the data has come to an end.
  • That we stop using your personal data for direct marketing (either through specific channels, or all channels).
  • That we stop any consent-based processing of your personal data after you withdraw that consent.
  • You have the right to request a copy of any information about you that the company holds at any time, and also to have that information corrected if it is inaccurate. To ask for your information, please contact the proprietor at info@thepeachtreebeautyclinic.co.uk.

If we choose not to action your request we will explain to you the reasons for our refusal.

Your right to withdraw consent

  • Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.

Where we rely on our legitimate interest

  • In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.

Direct marketing

  • You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We must always comply with your request (see section 9 below).

9. How can you stop the use of your personal data for direct marketing?

There are two ways you can stop direct marketing communications from us:

  • Click the ‘unsubscribe’ link in any email communication that we send you. We will then stop any further emails from that particular division.
  • Write to our salon for the attention of the proprietor.

Please note that you may continue to receive communications for a short period after changing your preferences while our systems are fully updated.

10. Contacting the Regulator

If you feel that your data has not been handled correctly, we would ask that you contact us and we will make every effort to correct the error. However you have the right to contact the Information Commissioner's Office.

© The Peach Tree Beauty Clinic  (24 May 2018)

The Peach Tree
Beauty Clinic
62 Church Road
Barnes, London
SW13 0DQ

020 8741 1254

Monday - Thursday
8.30 am to 9 pm

Friday - Saturday
8.30 am to 5.30 pm


The Peach Tree has been awarded Murad 'Elite Salon' status...

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